If you wish to return your product, we offer our customers two options:
- Standard Australia Post Returns
- ParcelPoint Returns
For Standard Australia Post Returns, please be sure your return meets the above qualifications and visit your local Australia Post store or outlet.
ParcelPoint is a parcel drop off service available across Australia. You can return parcels up to 10kg in weight and 120cm cubic dimensions in size. Cost for ParcelPoint Returns:
- Eastern Seaboard $6.90
- SA $7.90
- WA $8.90
Once you’ve dropped off your parcel and it’s been scanned at the ParcelPoint store, you’ll be sent a receipt via email.
You can contact ParcelPoint for queries about cancelling your booking or not being able to print the returns label. You can email firstname.lastname@example.org or call 1300 025 639